SAP Certification Programs

U21Global

About U21Global

U21Global is a premier global graduate school custom-built for today’s learning needs. Its programs combine a passion for student-centered learning, with leading-edge technological platforms, creating a unique educational experience. In close collaboration and partnership with four leading research-intensive universities, U21Global combines the traditions of quality education and research of its founders and partners with innovative modes of delivery on the internet, providing students with substantial learning advantages, while balancing work, travel and family life.

U21Global (Choose one)

Corporate Social Responsibility – Introduces students to the heightened expectations for corporate social responsibility (CSR) and its global drivers, including sustainable development and the increased pressure on corporations from regulators, shareholders, consumers and political processes. This subject presents CSR from the perspective of corporate opportunity and provides students with an understanding of how to assess the impact of CSR on business strategy, culture, operations and corporate performance. CSR is examined from the perspective of risk management, as a risk mitigation device, and also as an opportunity for the development of new products, markets and business models. More…

Data Analysis for Managers — Equips students with the quantitative skills to describe and make use of the large amounts of data available in the workplace today. The concept of hypothesis testing is developed and applied using a number of techniques designed to build models for decision-making purposes. A refresher in statistics is included. Students are also introduced to data-mining, an array of statistical methods to explain and make inferences from the very large databases that are created on the Internet. More…

Database Management Systems and Applications  — Examines technical aspects of relational databases, SQL programming, interfacing databases to the Internet and information systems development. Other topics include object-oriented systems modelling, information retrieval and data mining. Also examined are characteristics and evaluation of database management systems, general and specialised database systems and design and implementation of a database using commercial database management software. Relational, hierarchical and networked databases are also covered, as are object-oriented database management systems, query languages for database applications, recovery techniques and database security. Students are introduced to examples of management applications, such as project management, group working, groupware, strategic decision support and knowledge management. More…

Digital Communications, Networks and Technology  — Examines the architecture of digital systems, with emphasis on structural principles common to a wide range of technologies. This subject examines protocols for mobile and fixed networks, network management and reliability, operation of high-speed networks, digital representation of sounds and images, signalling, routing, switching, coding and modulation. Also covered are network modelling, time and frequency domain models, statistical concepts, representation of complex systems and applications of digital communications. Issues of inter-operability among communications networks and technologies are introduced. More…

eBusiness  — Explores the implementation of information technology-enabled business strategies via Internet-based business practices. Students are familiarised with the key concepts of eBusiness, particularly on business issues, challenges and opportunities. The focus is not on the technologies per se but on the business applications and characteristics of the technologies that can bring enhanced revenues, cost savings and broader market reach to organisations. This subject examines how eBusiness can be used to provide opportunities to improve an organisation’s effectiveness and competitiveness in its overall strategy and functional activities. More…

Enterprise Knowledge Management  — Examines the types of information and knowledge processes in business organisations, including distribution and exploitation of organisational knowledge. Also covered are the development and content of information management policies, techniques of information mapping and means of acquiring and evaluating social and corporate intelligence. This subject also develops an understanding of the commercial value of knowledge, including intellectual property rights and the interaction between law and technology. More…

Finance  — Introduces students to the finance function in an organisation. Strategic decisions of finance, financial planning and control, time value of money, capital budgeting techniques and asset acquisition decisions are explored. Students are familiarised with capital expenditure decisions as part of long-term financial strategy, including risk exposure and unexpected changes in the value of investments. More…

Financial Reporting & Statement Analysis  — Provides students with an understanding of the concepts and language of accounting, to be used as an effective tool for communication, monitoring and resource allocation. Standard techniques of analysis are covered, including ratio and financial statement analysis and financial statement articulation. Students are provided a framework for understanding financial statements, accounting reports and parent-subsidiary relationships. This subject also provides a foundation for a subsequent elective on managerial accounting. More…

Global and Regional Economic Development  — Explores the prospects and contexts for economic growth and development in the world’s major markets. Current trends and relationships among global businesses, regional economies and national institutions are examined. International trade barriers, agreements and regulations are introduced. Students address macroeconomics concepts in a comparative developmental context, highlighting the differences between developed and developing countries. More…

Information Systems Project Management — Explores the principles of information systems (IS) project management. Roles and responsibilities, assembling and managing resources, establishing a project budget, estimation, managing costs, critical tasks, task dependencies and managing task delays are some of the topics covered. The management of iterative, incremental and sequential processes is discussed, as are the techniques, including scheduling and tracking progress, Gantt and flow charts and PERT analysis. The subject also looks at risks in IS projects and the management of those risks throughout the project lifecycle. Finally, the subject examines stakeholder interaction, and the behavioural and organisational aspects of managing projects. More…

Information Technology Systems for Business  — Surveys the major concepts, theories and frameworks within the discipline of Management Information Systems and provides students with a foundation that is further developed in other subjects. This subject assumes no prior preparation on the part of the student in the discipline. Topics covered include overviews of the organisational context for information systems; digital communications and networking technologies; enterprise resource planning, supply-chain, customer-relationship and knowledge management applications; the relationship between architectures, platforms and applications, principles of information systems strategy and management; and managing the design and implementation of comprehensive information systems. More…

Management of Services  — Provides an integrated approach to the marketing of services, the management and design of service processes and the management of front-line staff. Students develop an in-depth appreciation and understanding of the unique challenges inherent in profitably delivering service excellence. Students are also introduced to state-of-the-art service management thinking and current trends. More…

Managerial Economics  — Provides students with economic principles of production and exchange and tools to use in making business decisions. Students are exposed to primarily microeconomics content, including pricing for profit maximisation, price elasticity, market structures and modelling of businesses in varying economic climates. More…

Marketing Management  — Introduces the concepts, principles and activities involved in marketing programs. Students are familiarised with the stages of analysis, development, implementation and control of marketing products and services in consumer and industrial markets. Topics include product life cycles, consumer and competitive behaviour, international marketing, branding and communication strategies, and development of a marketing business plan. Internet marketing and communication strategies on the World Wide Web are examined. More…

Object-Oriented Analysis and Design  — Correct problem definitions are critical to the success of a solution. As Information Systems (IS) are socio-technical systems, problem definitions remain a major challenge for solution seekers as well as providers. This subject familiarises students with processes and related workflows as well as people and artefacts involved in the analysis and design of IS. Domain modelling and analysis modelling are discussed with the help of the Object Oriented (OO) Paradigm and the Unified Modelling Language (UML). The focus will be on building explicit and traceable IS models, and extensible and reusable IS architecture. The subject prepares students to participate effectively as team leaders or members in the IS solutions domain as well as development team in varied capacities such as presales specification, domain architects, business analysts and IS designers. More…

Operations Management  — Explores the challenges encountered in the production of goods and services, as well as models and techniques that deal with these problems. The emphasis is on developing analytic insights into a few central models which have proved their usefulness in practice. Topics include short-term demand forecasting, aggregate production planning, inventory planning and control, assembly line balancing, job shop scheduling, project planning, facility layout, warehouse location and plant expansion. More…

Organisational Behaviour  — Provides the knowledge base for understanding behaviour within organisations. Managers are equipped with tools to manage individuals, groups and teams and understand the wider organisational culture and structure. Topics include optimising individual performance, leadership and power, organisational design and structure, management of change and improving organisational effectiveness. More…

Project Management Methods  — Explores the principles of project management. The topics of assembling and managing resources, establishing a project budget, managing costs, critical tasks, task dependencies and managing task delays are covered. Techniques such as scheduling and tracking progress, Gantt flow charts and PERT analysis are examined. The management of technology projects, including the introduction of a new product or service, redesign of a system, multiple projects and interdependencies, are also covered. More…

Supply Chain Management  —  IT tools and applications of Supply Chain Management (SCM) are the focus of this subject. Designed from the perspective of the general manager (who must integrate supplier relations, production and factory floor, operations, financial and human dimensions of the enterprise), this subject examines the processes within the value chain of the company. Students learn how the competitiveness, cost structure and manageability of a firm’s operations and markets can be improved through automation, using information and telecommunications networking technologies. Topics include fundamentals of matching supply with demand, incentive alignment and implementation challenges and analytical techniques for supply-chain management. The implementation of Enterprise Resource Planning (ERP) systems is also discussed. More…

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